We're here to help with anything about the Eventable app.
Email us at support@eventable.online with any question, problem, or feedback. We read every message and reply as quickly as we can, usually within one business day.
To help us resolve problems faster, please include:
Check that you're using the email address you registered for the event with. If you sign in with a magic link, open the link on the same device where you want to use the app. Still stuck? Email us and we'll get you in.
Make sure notifications are allowed for Eventable in your phone's Settings, and that the notification toggles inside the app (Settings → Push Notifications) are on.
Pull down to refresh, or close and reopen the app. Event organizers can update the schedule at any time, and the app picks up changes automatically when it's online.
Notifications, camera, and location are all optional. You can change any of them at any time in your phone's Settings app under Eventable.
Email support@eventable.online from the address on your account and we'll take care of it. See our Privacy Policy for details on the data we hold.
A full user guide is built into the app: open the menu and choose Help for step-by-step instructions covering the schedule, chat, meetings, profiles, and more.
Eventable is operated by Shiny Data LLC.